As it turns out, there exists an unwritten code of conduct in a hotel, and following it will bring you a better room and good relations with the staff. Yes, your credit card speaks many languages, but these are not the most important languages for such situations. It would be useful for you to distinguish between a hotel and your own four walls because tourists will always remain tourists. Let us consider how to behave in the lobby of the establishment to become its regular visitor.
First of all, pay attention to money issues because this is your key resource in a hotel. A simple twenty dollar bill for the agent when registering is the eternal classic “handshake” of the lobby. No, it is not a bribe, but rather a polite suggestion about the possibility of changing you to another room. If this is not possible, you will get back your money with a smile on your face. But if it is possible, you have just bought a suite for the cost of a cocktail. Why not to use this opportunity?
Concerning the housekeeping staff, you definitely should not forget about the tip because leaving it at check out time is not enough. Every day you need to leave five dollars in plain view on the pillow. Do not expect that one maid will collect tips for the entire week because the person who cleaned the room today may be not working tomorrow. They do much more work than anyone else, so treat them like VIPs.
The role of the concierge in your life is close to the role of a fixer with a black book. Twenty dollars for reserving a table in Carbone or booking tickets to the sold out event is a rule. But if he does some kind of a miracle for you, for example, organizes a table in a Michelin starred restaurant, you should give him more money. Remember that concierge never forgets his generous guests, and it will benefit you during your next visit.
Arrangement of your arrival and departure is a crucial point. The demand of the room upon your arrival at 10 AM is an absolute absurd. If you arrive early, ask for placing your bags and go to have coffee. Go to the gym or pool to relax until the maid cleans your room.
Be very punctual regarding the time of check out. For the housekeeping staff it is a real problem to clean the rooms if you leave them after the specified time because they have strict schedule.
Your behavior in the common areas shows whether you are an executive or not. Try to avoid loud conversations in the lobby about the problems of your company. Elevators are the sacred places which require silence and not discussing of your new projects. Be polite with other guests if you host someone in the evening. This is your duty as a respectable guest of the hotel.
Remember that the staff of the hotel is a person. Just a small attention and acquaintance with them can make a significant difference in the atmosphere of your stay in this establishment. A sincere “thank you” is great, but a good memory of names is even better. When you act as if it was your house, you will be treated as family members.
Thanks for reading this post! – MyPlugin